Prices & Terms
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*Prices exclude VAT
Oil Boiler Service £100
Gas Boiler Service £75
Boiler Service & Safety Certificate (boiler only) £80
Additional appliances to the boiler are charged as follows
Gas Fire Service/Safety Check: £40
Gas Hob Safety Check: £5
Gas Cooker Safety Check: £20
This section covers our terms and conditions in regards to our services, questions that most customers have asked us over the years of providing plumbing and heating services.
When an engineer attends to your booking, they electronically ‘check in’ to your unique job on our software and ‘check out’ when they have completed the job or booking.
All of our vans are tracked using GPS to ensure time we charge for is accurately calculated and most importantly, fair.
We reserve the right to charge for reasonable parking costs (suitable for a commercial vehicle) where no free parking is available in the immediate vicinity of your property; if you’re unable to provide our engineer with a parking dispensation.
*An ‘emergency booking’ is defined by meeting the ALL of the following criteria:
We do not charge to provide a quotation or an estimate where that is the sole purpose of the visit. We do charge for our time if you ask us to investigate a problem.
Yes. If something we supplied & fitted becomes faulty or breaks within 12 months from the installation date then we will repair or replace it completely free of charge. This excludes accidental / malicious damage and force majeure.
Snags must be reported to us in writing within 14 days of the installation date.
Where no installation has taken place, for example (but not limited to) we have unblocked your toilet or serviced your boiler; then no warranty is provided.
No warranty is provided while monies are overdue.
Of course! But, we won’t manage the warranty. That means, if it stops working, we will probably charge for our time to replace it; depending on the circumstances.
A quote is a fixed price for a limited scope of work. The advantage is that you know exactly what you’ll have to pay, but our hourly rate and material margin will be higher.
An estimate is a variable scope of work where the cost is only predicted, but we charge a reduced hourly rate.
Typically, we provide quotes for smaller jobs and estimates for larger, more complex tasks.
All of our quotes and estimates are valid for a minimum of 30 days, but we will always try to honour them for as long as we can.
We will email your invoice to you once your job is complete. You can pay online using the secure link in the email, by bank transfer or cheque.
We do not accept payment over the phone or cash for security reasons.
Not typically, unless there is an unusually significant material cost required to start the work.
Some jobs can run for several weeks or months so we do send interim invoices as an contribution towards our own costs. We do require these to be settled within a reasonable amount of time.
We reserve the right to cease all further work until any outstanding invoices are settled.
We do not accept liability for the integrity or performance of existing pipework, fixtures, fittings, components or appliances.
We are a professional plumbing and heating firm operating since 2013
ADM is Norwich’s leading independent plumbing & heating firm. We have a team of highly experienced engineers and tradespeople to support all of your service and maintenance needs
Registration No. 553382
Registration No. C100456
01603 958 677
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Cyncoed, Mill Road, Foxley
Derehem, Norfolk, NR20 4QU
We cover all NR postcodes
Contact us for further information
A one stop shop for all of your plumbing & heating needs, from leak repair to bathroom renovations.
Office Opening Hours
Mon: 8.00 am – 4.30 pm
Tue: 8.00 am – 4.30 pm
Wed: 8.00 am – 4.30 pm
Thu: 8.00 am – 4.30 pm
Fri: 8.00 am – 4.30 pm